Simply register your Sigma lenses in your Camera Bag after logging in. Once you have 2 or more lenses with an active Sigma Canada warranty on file, you're an Aizu Base Member. Reach 4 or more and you unlock Aizu Summit status.

Only Sigma lenses purchased from an authorized Canadian retailer with a current, valid Sigma Canada warranty count towards your tier. Lenses with expired warranties or purchased outside Canada do not qualify. As the Sigma warranty is 7 years in Canada - owning two lenses purchased in the past 7 years would qualify you for Base, and owning four lenses purchased in the past 7 years would qualify you for Summit.

No, membership benefits are based on obtaining a tier at a point in time. However, achieving that membership tier is based on your number of lenses with active warranty coverage at a single point in time.

A serial number may only be registered once. If you purchased your lens used, you must ask the original owner to release that lens from their profile.

If you purchased your lens new from an authorized dealer, it's possible a mistake was made. Please email your proof of purchase and a photo of your lenses serial number to warranty@sigmacanada.ca

Your birthday coupon is sent automatically to the email address associated with your account. Once you have set your birthday in your profile, it cannot be changed. Make sure your profile is up to date at sigmacanada.ca and that you are registered to receive emails from Sigma Canada.

If you would like to redeem the discount at a dealer, please bring the email and a Photo ID to your local dealer within 7 days of your birthday to redeem.

The discount is only valid on new inventory.

When you first qualify for Aizu Summit status, you'll receive an email with details on how to claim your limited edition accessory. This is a one-time gift upon first achieving Summit tier.   

Yes — your repair savings (10% for Base, 20% for Summit) apply to any eligible repair not covered by warranty submitted to Gentec International (the authorized distributor of Sigma in Canada). When completing the "Book A Service" form at Gentec, please use the same email address registered to your Aizu Club account and you will be asked to identify your Aizu Member level.

Summit members' repair jobs are moved to the front of the queue at our Markham, Ontario service centre, reducing turnaround time compared to standard submissions.       

No. As long as you have your proof of purchase from an authorized Sigma Canada dealer, you can still receive warranty service.

 The Aizu Club and its membership tiers, benefits, eligibility requirements, and reward structure may be added to, modified, substituted, suspended, or discontinued at any time and without prior notice, at the sole discretion of SIGMA Canada. Membership benefits do not constitute a contract or agreement of any kind, carry no cash value, and are non-transferable. SIGMA Canada reserves the right to revoke membership or disqualify any participant at any time. Participation in the Aizu Club constitutes acceptance of these terms.    

Please email warranty@sigmacanada.ca - Note: We cannot answer questions related to repairs or warranty service, merely the Aizu Club program. Please direct service questions to imaging.service@gentec-intl.com